With JiJi Self Service password Reset you can allow users / groups / team to safely manage their password. It helps the administrator to delegate password management to other users manager or teams. Thus helps to save time of the Administrator / Helpdesk team.

Delegate Password Reset

Administrator can give Password Reset and Unlock permission to a group/user/team to manage set of users, group, OU and complete Domain. The following pic shows how can assign the Help Desk permission to manage users from specific OU.

Assign/Delegate Help Administrator for Password Reset

Multi Factor Authentication

The Help Desk admin can securely reset password or unlock account for the managed users by configuring their identity using multi-factor authentication to find the user’s identity who requests for password reset or unlock account.